![]() Giving out free 1-year membership to reward our NSmen sounds great but when you include the auto-renewal, it really leaves a bad taste in my mouth. Unfortunately for me, they did not use their right to cancel my membership when it lapsed and decided to immediately renew my membership once they had access to a source of funds. SAFRA reserves the right to terminate the Membership due to non-receipt of subscription fees. They actually have a clause that states the following I don’t think I am the only one that feels that SAFRA’s actions are questionable at the very least. They say that the auto-renewal is for our convenience, but without any notification that our membership has been renewed even after a long period of lapsing, what is the use? On top of that, 1-year memberships are worse off than multi-year renewals. Since there is already a lapse, it is reasonable to infer that if I didn’t renew, it means that I did not use your services for at least some time (in my case, 9 months). Could it be that they know that these clauses are contentious? Renewed Even After Membership LapsedĮven if your SAFRA membership has lapsed for months or years, once they have the opportunity to deduct from a source of funds, your funds will get deducted without any notifications and your 1-year membership will start without even you knowing it exists. I also wonder why these clauses are bolded in the first place. Why do we need to write in 3 months in advance? Is your organization so inefficient in processing cancellations while being so efficient in deducting funds? On the PDF and physical forms, they also bolded these specific clauses.īut the standard is a little low, don’t you think? I feel that more can be done as I believe that most people do not read any T&Cs. The deduction will cover the current and advance subscriptions.Īt the very least these clauses are at the top of the document and not buried deep inside the T&Cs. SAFRA will make deductions from a Member’s pay with a Ministry/Statutory Board or from the member’s National Service Make-up Pay or from the SAFRA DBS Credit/Debit Card, where applicable. To opt out from auto-renewal of membership, a Member must submit in writing his/her intention at least three (3) months before membership expiry. All subscription dues shall be settled at the time of resignation. Membership is renewed automatically within three (3) months before expiry regardless of whether the Member uses SAFRA facilities/benefits. However, this is something that they placed in the Terms and Conditionswhen you signed up for a SAFRA membership. SAFRA Membership Auto-Renewal In The T&Cs Why Should You Write In And Cancel SAFRA’s Auto-Renewal?.Where To Check If Money Has Been Deducted?.SAFRA Membership Auto-Renewal In The T&Cs.Refunds will be processed via PayNow from April 2023 onwards.However, if you ever paid to sign up or extend your membership, you will be subjected to auto-renewal. Complimentary NS55 SAFRA membership will not be subjected to auto-renewal.Update : SAFRA has reached out to clarify certain points. And since nothing can be done about my loss, what I can do is try to make sure as many people as possible don’t suffer the same losses as me. I did sign the agreement and I didn’t read the T&Cs carefully, so I will have to suck it up but I disagree with how SAFRA does things. I made this infographic for you to share this information with your friends, family, colleagues and army mates. The army had a similar scheme year ago called the PIONEER magazine where they automatically charged you for it as it is an auto-subscription. While doing my research, I have seen a few forum threads talking about this auto-deduction since 2011.įor those that were lucky to come across those threads or are diligent readers of terms and conditions and managed to cancel the auto-renewal, good for you.įor the rest of you that might still be silently getting charged for something that you don’t even know exist, this is a public service announcement for you to check your payments and to cancel the autorenewal function of your SAFRA membership. ![]() There were also no notifications or invoices sent to let me know that my membership has begun. After doing more digging and research, the S$40 was automatically deducted directly from my IPPT incentive after passing my IPPT for the first time to automatically renew my SAFRA membership for a year. I then realised that I actually received S$40 less than what I was supposed to. I was wondering why I didn’t receive my NS FIT and IPPT payment after 2 weeks so I went to check my bank account.
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